Privacy Policy
Last updated 20 May 2026
SIA™ helps service professionals run their businesses. This policy explains what we collect, how we use it, and the controls you have over your information.
What we collect
- Account info — name, email, phone, business details.
- Client records — names, contact info, appointment history, notes you enter.
- Payment data — handled by Stripe; SIA never stores raw card numbers.
- Health information — only if you turn on HIPAA mode and use intake forms.
- Technical — device info, IP, browser type, audit logs of who accessed what.
How we use it
To operate your account, run the booking flow, deliver SMS/email reminders, process payments, and improve the product. We do not sell your data, ever.
Your rights (GDPR & CCPA)
- Export — download every record we hold about your clients from Settings → Compliance.
- Erasure — request deletion at any time; the account is anonymised within 30 days.
- Do not sell — applies by default. We have nothing to opt out of.
- Access — email privacy@getsia.app.
HIPAA mode
When you enable HIPAA mode, intake form submissions are flagged with a HIPAA bit, audit logs gate sensitive reads, and we sign a BAA with you on request.
Cookies
We use first-party cookies for authentication only. No tracking pixels, no third-party advertising cookies.
Contact
Questions? Email privacy@getsia.app.