Privacy Policy

Last updated 20 May 2026

SIA helps service professionals run their businesses. This policy explains what we collect, how we use it, and the controls you have over your information.

What we collect

  • Account info — name, email, phone, business details.
  • Client records — names, contact info, appointment history, notes you enter.
  • Payment data — handled by Stripe; SIA never stores raw card numbers.
  • Health information — only if you turn on HIPAA mode and use intake forms.
  • Technical — device info, IP, browser type, audit logs of who accessed what.

How we use it

To operate your account, run the booking flow, deliver SMS/email reminders, process payments, and improve the product. We do not sell your data, ever.

Your rights (GDPR & CCPA)

  • Export — download every record we hold about your clients from Settings → Compliance.
  • Erasure — request deletion at any time; the account is anonymised within 30 days.
  • Do not sell — applies by default. We have nothing to opt out of.
  • Access — email privacy@getsia.app.

HIPAA mode

When you enable HIPAA mode, intake form submissions are flagged with a HIPAA bit, audit logs gate sensitive reads, and we sign a BAA with you on request.

Cookies

We use first-party cookies for authentication only. No tracking pixels, no third-party advertising cookies.

Contact

Questions? Email privacy@getsia.app.